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Electronic prescriptions are an option for prescribers and their patients as an alternative to a paper prescription. The provision of electronic prescriptions can reduce administrative burden, simplify workflows, and minimise the need for face-to-face prescription refills.
Click the topics below to learn more about ‘why’ and ‘how’ to use electronic prescriptions and access professional development.
How to useelectronic prescriptions
CPD learning module
Electronic prescriptions can provide attractive benefits to patients, specialists, and practice managers. Benefits stem from improved safety, convenience, and practice efficiencies.
Use the arrows below to click through and learn more about the benefits of electronic prescriptions.
Specialists can benefit from electronic prescriptions through:
Improved efficiencies in workflow through less paperwork,
Practice Managers and Staff can benefit from electronic prescriptions through:
Patients can benefit from electronic presriptions through:
Electronic prescriptions have been designed to minimise the amount of change required from healthcare providers when introducing electronic prescriptions to their existing workflow for paper prescriptions. The following section focuses on the Token Model of electronic prescriptions and will highlight how electronic prescriptions work, how to set up electronic prescription capability, and how to issue electronic prescriptions in your practice.
Click the topics below to learn more.
How to use electronic prescribing
Electronic prescriptions enable healthcare providers to issue an electronic prescription, both face-to-face and remotely. The infographic below outlines how electronic prescriptions can work in your practice.
Patient privacy is protected by encrypted transmission of medicines information.
This fact sheet provides a high level overview of electronic prescriptions and its benefits. You can share this with others who might be interested in learning more.
Please see the following FAQ sheet to answer any questions or queries that you may have regarding electronic prescriptions.
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How to implement electronic prescriptions
Click each of the steps below to learn more.
Prepare for connection
Connect to a Prescription Delivery Service
Communicate that you are ready
This implementation guide includes step-by-step guidance to help your practice implement electronic prescriptions.
The first step of implementing electronic prescriptions is to prepare for connection to a Prescription Delivery Service. This involves familiarising yourself with relevant Commonwealth and State legislation, checking with your software provider that your clinical software is conformant for electronic prescribing, ensuring you have a Healthcare Provider Identifier – Organisation, and requesting/linking your National Authentication Service for Health and/or Medicare PKI Certificate through Health Professional Online Services.
Connecting to a Prescription Delivery Service requires contacting your clinical software provider to install any necessary upgrades and activating your electronic prescribing functionality. Communication with local pharmacies is critical - this will ensure everyone is ready to write and dispense an electronic prescription (noting some pharmacies may require more time and resources to get their dispensing workflow ready).
Training for electronic prescriptions should be provided. The present Electronic Prescriptions Module should be distributed to staff that are using the Prescription Delivery Service, as well as the Agency’s three-module Electronic Prescriptions for Prescribers eLearning course. In addition to training, staff should also be informed about electronic prescription information that is relevant to their role, and how they may respond to patient’s questions about electronic prescriptions.
Once your organisation is ready to offer electronic prescriptions, communicate this change and keep in touch with your local pharmacies. The Agency has a communication toolkit (which can be accessed via the Electronic Prescriptions Implementation Guide) that can help you let patients, local pharmacies and the broader health community know that you have electronic prescriptions capability. Additionally, it will be important to stay up to date with the latest information on electronic prescriptions, as rapid uptake of this form of prescribing will likely trigger further changes and improvements.
Click on each of the concepts below to learn more.
Electronic prescription models
Electronic prescribing process
This user guide includes step-by-step guidance to help you provide effective electronic prescriptions.
The Active Script List will become available via community pharmacy from February 2021 in initial test sites, and then increasingly available from March/April 2021 as more software products introduce the functionality. Electronic prescription tokens are unique QR codes sent via SMS or email to the patient once the prescriber generates the prescription. The patient can present this token at their chosen pharmacy. The ASL is a list which displays a patient’s active prescriptions available to be dispensed. Upon the patient or their agent/carer confirming their identity, the pharmacy can dispense the electronic prescription.
See Electronic Prescriptions User Guide or Electronic Prescriptions FAQ. See also the Australian Digital Health Agency’s communication toolkit which contains email, social media, website and print materials that can be used to communicate information to patients.
For support with digital health, please contact the Digital Health Help Centre, request training or
contact your local Primary Health Network (PHN).
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